UnderdogX Privacy Policy

Effective Date: 22 November 2024
At Underdog Accelerator ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://www.underdogx.co/ (the "Website").
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1. Who We Are
Underdog Accelerator is a UK-based startup accelerator program. We are the data controller of your personal data and are responsible for protecting it in line with this Privacy Policy.
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2. What Information We Collect
We may collect, store, and use the following categories of personal data:
Personal Identifiable Information (PII): Name, email address, phone number, and postal address.
Business Information: Company name, role/title, and business information related to accelerator applications.
Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
Payment Information: Details required for processing payments (handled securely by third-party payment providers).
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3. How We Collect Your Data
We collect data in the following ways:
When you provide it directly, such as when you register for a program, contact us, or subscribe to updates.
Automatically through cookies and similar tracking technologies. See our Cookie Policy for more information.
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4. How We Use Your Data
We use your personal data for the following purposes:
To provide services, including programme enrolment, updates, and support.
To process payments securely.
To personalise your experience on our Website.
For marketing communications, with your consent.
To analyse Website usage and improve our services.
To comply with legal obligations or enforce our Terms and Conditions.
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5. Legal Basis for Processing
We process your data based on the following legal grounds:
Consent: For marketing or promotional communications (you can withdraw at any time).
Contractual necessity: To fulfil our agreements with you.
Legal obligation: To comply with applicable laws.
Legitimate interest: For service improvement and fraud prevention.
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6. How We Share Your Data
We may share your data with:
Service Providers: For payment processing, email communication, or technical support.
Business Partners: If relevant to your participation in our programmes.
Legal Authorities: When required by law or to protect our rights.
We will never sell your personal data to third parties.
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7. International Transfers
If we transfer your data outside the UK or European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.
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8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. When no longer required, your data will be securely deleted or anonymised.
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9. Your Rights
Under UK data protection laws, you have the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Request corrections to inaccurate or incomplete data.
Erasure: Request deletion of your personal data (subject to legal obligations).
Restriction: Restrict processing of your data in certain circumstances.
Data Portability: Request transfer of your data to another service provider.
Object: Object to processing based on legitimate interests or for direct marketing.
To exercise your rights, contact us at info@underdogx.co
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10. Security of Your Data
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
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11. Cookies
Our Website uses cookies to enhance user experience and gather analytics. For detailed information, see our Cookie Policy.
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12. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices.
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13. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
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14. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Email: info@underdogx.co